Functional Analyst / Business Process Analyst

About the company

Siloam Hospitals Group (SHG) is a leading private hospital network in Indonesia and has become the benchmark for quality healthcare services in the country. Siloams medical team consists of 2,700 general practitioners and specialists, along with 10,000 nurses and other support staff, and they serve nearly 2 million patients every year.

To meet the need for world-class medical services for all segments of the Indonesian population, Siloams business strategy, based on economies of scale, allows each of its hospital units to operate at lower costs. Thus, the companys vision to provide internationally quality healthcare in Indonesia, underpinned by divine compassion, can serve as a platform for Siloam to respond to the dynamic social transformation in Indonesia

About the Job

Job Description:

• Serves as a key liaison between business stakeholders and the IT department.

• Ensures that technology solutions meet business requirements.

• Analyzes business processes to identify improvement opportunities.

• Gathers and documents functional requirements.

• Translates business requirements into technical specifications.

• Collaborates closely with cross-functional teams.

• Supports the successful implementation and optimization of software applications and business systems.

• Possesses strong analytical skills and effective communication abilities.

• Demonstrates a deep understanding of both business operations and technical systems.

Requirement:

• Bachelors degree in Information Systems, Business Administration, Computer Science, or Engineering field.

• 2+ years of experience in a functional/business analyst role, preferably in a technology-driven environment.

• Experience working in Agile, Scrum, or other software development methodologies.

• Familiarity with enterprise/internal systems and business process analysis.

• Experience in the healthcare industry is a plus.

• Experience with requirements gathering, documentation, and writing functional specifications.

• Proficiency with tools such as Microsoft Office Suite, JIRA, Confluence, or similar platforms.

• Ability to read and interpret process flows and system diagrams.

• Familiarity with change management and user acceptance testing (UAT) processes.

• Excellent analytical and problem-solving skills.

• Strong written and verbal communication skills, with the ability to clearly convey complex information to both technical and non-technical audiences.

• Strong interpersonal and stakeholder management skills.

• Detail-oriented with excellent organizational and time management abilities.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Willing to be placed in Head Office, Karawaci

Our team will review your application and will be in touch if your application is shortlisted to the next stage.

We wish you the best. Have a great day

Information :

• Company : Siloam Hospitals Group
• Position : Functional Analyst / Business Process Analyst
• Location : Tangerang
• Country : ID