Hospital Referral Officer
Job Summary:
The Referral Officer is responsible for establishing, maintaining, and growing relationships with referral partners (such as doctors, clinics, hospitals, and other healthcare providers) to increase patient referrals to the laboratory. This role requires a solid understanding of healthcare services, excellent communication skills, and a proactive approach to market development.
Key Responsibilities:
- Identify and engage potential referral sources including doctors, clinics, hospitals, and other healthcare providers.
- Conduct regular visits to referral partners to maintain relationships and ensure satisfaction with laboratory services.
- Educate referral partners on the laboratorys services, products, and value propositions.
- Address and resolve any feedback, concerns, or special requests from referral partners professionally and promptly.
- Monitor and analyze referral data to evaluate the effectiveness of referral strategies.
- Collaborate with the marketing team to design promotional materials and campaigns tailored to referral partners.
- Ensure all referral-related activities comply with healthcare regulations and ethical standards.
Qualifications:
- Minimum Associates or Bachelors degree in Healthcare, Communications, Business, or related fields.
- At least 2-5 years of experience in healthcare service marketing, medical sales, or customer relations in the health sector.
- Strong knowledge of laboratory services (e.g., blood tests, urine tests, microbiology, etc.).
- Excellent communication, interpersonal, and presentation skills.
- Ability to work independently and as part of a team.
- Possess a valid drivers license and own vehicle (if required for field visits).
- Results-oriented with a strong focus on client satisfaction and referral growth.
Preferred Qualifications:
- Existing network within the medical or healthcare community.
- Previous experience working in a hospital, clinic, or clinical laboratory.
- Familiarity with CRM tools or customer data management systems.
Jenis Pekerjaan: Penuh Waktu
Kemampuan Bekerja Jauh dari Rumah/Pindah Rumah:
- Jakarta: Melakukan pulang-pergi kerja dengan jarak yang jauh tanpa mengganggu kinerja atau bersedia pindah tempat tinggal dengan paket relokasi dari perusahaan (Diutamakan)
Pertanyaan Lamaran:
- Bersediakah untuk ditempatkan di Tangerang?
Pendidikan:
- S1 (Diwajibkan)
Pengalaman:
- Sales (Medication): 2 tahun (Diwajibkan)
Bahasa:
- English (Diutamakan)
Information :
- Company : PT Humana International Group
- Position : Hospital Referral Officer
- Location : Jakarta
- Country : ID
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Post Date : 2025-05-07 | Expired Date : 2025-06-06