Hostess

Key Responsibilities

• Greet guests promptly and warmly as they arrive.

• Manage guest reservations and waiting lists using a reservation system or manually.

• Help guests to tables and provide menus.

• Coordinate with servers to ensure efficient table turnover and seating.

• Monitor dining room activity and assist in maintaining cleanliness and order.

• Answer phone calls, provide information, and take reservations as needed.

• Handle guest inquiries and complaints professionally and courteously.

• Assist in preparing the hostess stand and maintaining cleanliness throughout shifts.

• Track and report guest preferences or VIPs to enhance service.

Main Requirements

• High school diploma or equivalent; hospitality training is a plus.

• Previous experience in a customer service or hospitality role preferred.

• Basic computer and reservation system knowledge.

• Excellent communication and interpersonal skills.

• Friendly and professional demeanor.

• Ability to remain calm and composed under pressure.

• Well-groomed appearance and positive attitude.

• Strong organizational and multitasking abilities.

• Customer-focused with attention to detail.

Information :

• Company : Le Pirate Beach Club
• Position : Hostess
• Location : Badung
• Country : ID