IT Operations

Who we are

Aleph is a creative engineering company comprising a striking group of craftsmen specialized in strategy, design, technology, and marketing. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients who see the future and engage Aleph as their rocket fuel.

Job description

IT Operations is entrusted with maintaining routine tasks and other activities that maintain the infrastructure for other services.

Key responsibilites

• Provide professional and high-quality technical computing support services, especially applications and web-based applications.
• Respond to and manage incidents, service requests and changes and defined service levels; provide problem diagnosis and resolution for software issues, including some network troubleshooting.
• Monitor servers and troubleshoot issues as needed to maximize server availability and reliability.
• Communicate and coordinate with fellow engineers and other departments to solve problems.

Prerequisites

• Bachelors degree in Computer Science or Information Technology, or equivalent experience.
• 1-2 year(s) of experience working with information technologies and operations
• Firm knowledge and troubleshooting skills in regards to Mobile/Web application common problems.
• Familiar with PHP and Javascript.
• Able to work with database languages such as MySQL.
• Proficient to use Microsoft Excel and Google Sheet.
• Excellent analytical and troubleshooting skills.
• Excellent time management and organizational skills, including managing competing priorities.
• Ability to communicate clearly and professionally with colleagues, partners and others.
• Positive, professional attitude and proactive.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch!

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

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Information :

• Company : Aleph
• Position : IT Operations
• Location : Indonesia
• Country : ID