Key Account Manager

General Information Date Published 05-Jun-2025 Advertising Ends 19-Jun-2025 ID# 12183 Role Type Sales Work Type Permanent Full-Time Workplace Type On-site Country Indonesia Location Indonesia Position Description

• Key Account Management experience with MNCs in the FMCG industry
• Proven track record in managing minimarket accounts with strong attention to detail and data analysis.
• Experience in trade marketing is a plus.

Role purpose To build and nurture strong relationships with key customers while fostering effective collaboration with internal stakeholders, all in support of achieving companys strategic goals. Role Accountabilities

• Ensure flawless execution of the 4P strategy (Product, Price, Place, Promotion) across all key accounts.
• Collaborate closely with Marketing, Trade Marketing, and Operations teams to develop and implement customer-centric category strategies and deliver best-in-class 4P execution.
• Partner with the Operations team to consistently meet or exceed customer service level expectations.
• Own the delivery of Customer and Channel plans, ensuring achievement of sales targets and optimal trade spend utilization.
• Work with Trade Marketing to align and implement optimized 4P strategies that support both category and customer objectives.
• Lead the negotiation process for annual trade terms in partnership with the Key PIC Buyer for relevant categories.
• Develop and manage customer promotion calendars and product launch plans to drive growth and engagement.

Key Performance Indicators (KPIs)

• Achievement of sales targets and revenue growth.
• Effective management of trade investment and profitability.
• Contribution to category growth and strategic business planning.
• Delivery of impactful business reviews with customers.
• Execution of key initiatives and strategic projects.

About You

• Bachelors degree in a relevant field is required.
• Minimum of 5 years experience as a Key Account Manager within the FMCG sector.
• Proven track record managing minimarket accounts (e.g., Indomaret), with strong attention to detail and data analysis.
• Experience in trade marketing is a plus.
• Prior experience in a multinational company (MNC) environment is preferred.
• Deep expertise in Key Account Management and Joint Business Planning (JBP).
• Strong operational management capabilities, particularly in executing 5Ps strategies with cross-functional teams.
• Excellent presentation and negotiation skills.
• Advanced analytical thinking, with the ability to interpret complex sales and customer data.
• Solid business acumen and strategic mindset.
• Self-driven and capable of working independently

Our Co-operative Te Mātāpuna toa takitini Fonterras strength is in the collective. We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world. Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk. Our milk creates goodness through nutritious food with safe, quality ingredients that are loved here in New Zealand and around the world.

Information :

• Company : Fonterra
• Position : Key Account Manager
• Location : Indonesia
• Country : ID