MySQL Customer Success Manager, ASEAN

With the success of the platform, the MySQL sales organization is expanding and currently seeking a MySQL Client Success Manager. This role is strategically important to the continued success of the MySQL platform.  In this role you will be responsible for delivering on revenue quotas as well as building a strong renewal base through high customer satisfaction.  Your focus will be on existing customers success as well as overall customer retention.  In this role you will showcase your account management skills by work closely with the customer & the internal Oracle MySQL product development team where you will act as conduit between the two.  This is achieved by listening to customers concerns as well as their ideas for new product features, functionalities, tools, etc. and presenting them to MySQL development team, for consideration in future releases.

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Essential Duties and Responsibilities

• Actively solicit customer ideas for new features, functionalities, tools, etc.
• Lead the renewal sales cycle from proposal stage through contract execution.
• Achieve / exceed quarterly renewal and expansion targets
• Maximize renewal revenue and drive growth of new/expansion revenue with existing customer
• Accurately forecast quarterly renewal revenue

Career Level - IC3

Information :

• Company : Oracle
• Position : MySQL Customer Success Manager, ASEAN
• Location : Jakarta
• Country : ID