Operations Specialist (Indonesia)

This is a remote , work from home contract position.

Be part of an entrepreneurial e-commerce team that offers you the following benefits:

• High Growth Opportunities with Diverse Responsibilities - Learn how to sell across all major marketplaces namely Amazon, Qoo10, Lazada and Shopee
• Cross Border Talented Teams - Learn how to work with colleagues from different countries across the globe.
• Flexible Working Hours. Employees have flexibility to work around the working hours when appropriate, as long as assignment are delivered on time.
• Casual Dress Code. Dress in whatever makes you feel comfortable as long as it is respectful.

About Us:

Singapore Ecommerce Centre operates in four markets. Our HQ is in Singapore, and we have appointed manufacturers that are both GMP certified and registered with their local FDA in the USA, Hong Kong (China), and Malaysia. We have proudly received over 20 industry awards.Awarded Company of Good - 2 Stars in 2024, we partner with stakeholders to create a smarter, sustainable future, supporting communities and rebuilding lives.

Business Setup & Local Operations

• Assist in company registration, banking, and local account setup as required.​
• Act as the local representative to liaise with government agencies, legal representatives, and vendors.​
• Coordinate with 3PL providers, warehouses, and import/export vendors to ensure smooth logistics operations.​
• Handle general administrative duties related to company operations in Indonesia.​

Reporting & Communication

• Work closely with the Singapore HQ, providing regular updates on regulatory and operational progress.​
• Proactively troubleshoot and resolve administrative and operational challenges.

Vendor Management

• Oversee and manage BPOM product registration for health supplements and skincare products working with approved vendors
• Ensure all regulatory documents and licenses are properly prepared and submitted.​
• Liaise with BPOM authorities, customs, and third-party regulatory consultants.​
• Ensure company compliance with Indonesian regulations for product import and sales.

Qualifications:

• Bachelors degree in Business Administration, Operations Management, or a related field.​
• Approximately 2 years of experience in regulatory affairs, operations, or administrative roles, preferably within the health supplements or skincare industry.​
• Familiarity with BPOM registration processes and Indonesian regulatory requirements is a plus.​
• Strong organizational and multitasking skills.​Career Support
• Excellent communication and interpersonal abilities.​
• Proficiency in Microsoft Office Suite and other relevant software.​
• Ability to work independently and remotely while maintaining effective communication with the Singapore HQ.

Job Type: Full-timeContract length: 12 months

Application Question(s):

• 1. Can you provide an example of a time when you coordinated with multiple stakeholders (e.g., government agencies, vendors, internal teams) to achieve a business objective? What challenges did you face, and how did you overcome them? (Mandatory Field)
• 2. You are tasked with registering a new foreign-owned company in Indonesia. However, the local authorities require additional documents that are not readily available from the Singapore HQ. How would you handle this situation, and what steps would you take to ensure the registration is not delayed? (Mandatory Field)
• 3. You need to engage a local logistics partner, but after several discussions, the vendor is unresponsive, delaying operations. What strategies would you use to ensure a smooth engagement and avoid unnecessary delays? (Mandatory Field)
• 4. Please indicate your last drawn and expected salary. (Mandatory Field)

Information :

• Company : Singapore Ecommerce Centre Pte Ltd
• Position : Operations Specialist (Indonesia)
• Location : Jakarta
• Country : ID