Sales Account Manager (Raw Ingredients - Food & Flavours)

Job Summary                       

Responsible for managing an assigned portfolio of Beauty & Care accounts. Develop and building strong, trustworthy relationships with key customers and assigned business partners/suppliers. Proactively identify and pursue new business opportunities in alignment with the market and segment strategy. Key responsibilities include developing a healthy project pipeline using the CRM system (Salesforce) and Korn Ferry program to fuel a sustainable and long-term business growth. The role also involves setting effective pricing strategies to maximize sales and profitability, while ensuring the achievement of the annual gross profit (GP) target.

Duties and Responsibilities:

• Proactively identify and pursue for new business opportunities by understanding customers pain, diligently record all sales activities (face to face visit, phone calls), market potential, and projects pipeline into the Sales Force.

• Technical selling by providing effective solution for beauty & care formulation development to create impactful projects to the business.

• Working closely with customer by troubleshooting and resolving any issues arise during formulation development or manufacturing.

• Supporting technical inquiries by providing solution to accelerate the business developments.

• Work as team player to provide technical solutions to key customers within the country.

• Work with value added service team to bring solutions to support business development.

• Conduct regular business reviews with key customer to assess their needs, address concerns and provide solutions that meet their objectives

• Collaborate with cross-functional teams, such as industry market management, value added service team, customer service to ensure seamless delivery of products/services to achieve excellent customer experience.

• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.

• Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.

• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.

• Manage contract negotiations, contract renewals, and pricing for his/her account.

• Collaborate with suppliers to provide feedback and insights from customers, contributing to the development of new products/services.

• Plans out customer visit independently. Monitors, updates, and submits report of competitors and keeps records in Sales Force of existing and prospective customers.

• Support the team with other responsibilities as required.

Job Requirement/Specification:          

Education        :         Bachelors Degree in Science, Chemistry or any related field                              

Experience     :         Minimum 3-5 years of experience preferably home and personal care distribution, who have experience in developing & maintain business with customer

Others            : 

• Good business acumen and communication skills to build long-standing and successful relationships with customers.

• Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.

• Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.

• Adapt & develop solutions as per customer needs with clear & decisive communication.

• Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.

• Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.

• Good understanding with Salesforce software and other relevant tools

• Ability to travel to visit customer as needed.

• Strong Collaboration, negotiation, persuasion skills

• Certification or training in sales, account management or customer relationshipmanagement is a plus.

• High competency working with Microsoft office.

• Work independently with minimum supervision.

• Self-motivated and disciplined approach is essential.

• Proficiency in English is essential

Information :

• Company : Brenntag
• Position : Sales Account Manager (Raw Ingredients - Food & Flavours)
• Location : Jakarta
• Country : ID