Sales Admin

Job Summary:

We are looking for a detail oriented and organized Sales Admin to support the daily administrative operations of our Sales Department. The Sales Admin plays a key role in coordinating bookings, handling customer documentation, preparing sales reports, and ensuring smooth communication between sales, reservations, and operations teams for our Batam - Singapore ferry route.

Key Responsibilities:

• Assist the Sales team in processing group and corporate bookings, quotation requests, and reservations.

• Prepare and issue invoices, receipts, and sales confirmation documents.

• Maintain accurate records of sales transactions, customer databases, and agent contracts.

• Coordinate with the reservations and operations teams to ensure all bookings are properly executed.

• Track sales performance and prepare daily, weekly, and monthly reports for internal review.

• Assist in monitoring agent sales activities and commission calculations.

• Follow up on payment status and outstanding balances with agents or group customers.

• Help organize and support promotional events, customer visits, and campaigns.

• Respond to customer or agent inquiries via email, phone, or WhatsApp professionally and efficiently.

• Manage stock and distribution of marketing materials and ticketing documents.

Requirements:

• Minimum Diploma in Administration, Business, or related field.

• 1-2 years of experience in administrative or sales support roles (experience in tourism, hospitality, or transportation is a plus).

• Good computer skills (Microsoft Excel, Word)

• Excellent organizational skills and attention to detail.

• Ability to communicate effectively in Bahasa Indonesia and English is an advantage.

• Customer-oriented mindset and able to work well under pressure.

Benefits:

• Competitive salary

• Ferry travel privileges

• Supportive work environment

• Career development opportunities

Information :

• Company : BatamFast
• Position : Sales Admin
• Location : Batam
• Country : ID