Staff Quality Control and Customer Data Administration

Job Responsibilities:

• Develop Standard Operating Procedures (SOP) and Work Instructions.
• Establish internal company regulations to maintain compliance and efficiency.
• Create Flowchart Diagrams, standardized document templates, and forms for operational use.
• Monitor and control the implementation of SOPs within the organization.
• Process and manage the customer database to ensure accuracy and completeness.
• Ensure the sales team follows up on leads effectively, from Cold Leads to New Customers using proper tracking mechanisms.

Job Qualifications:

• Minimum Diploma 3 degree from any major.
• Proficiency in using Google Drive, Google Docs, and Google Sheets for documents management.
• Ability to design and create Flowchart Diagrams using online tools.
• Strong data management skills with experience in Google Sheets and Microsoft Excel

Job Type: Full-time

Education:

• D1-D4 (Required)

Language:

• English (Preferred)

Information :

• Company : SWISS GERMAN UNIVERSITY
• Position : Staff Quality Control and Customer Data Administration
• Location : Tangerang
• Country : ID