Customer Lifecycle Management Specialist at Beranda Credit Indonesia

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari Beranda Credit Indonesia untuk posisi Customer Lifecycle Management Specialist. If the Customer Lifecycle Management Specialist di Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di Beranda Credit Indonesia untuk posisi Customer Lifecycle Management Specialist di bawah ini sesuai dengan kualifikasi Anda.

As Customer Lifecycle Specialist, you will identify and implement changes in CRM Department in a way of improve LTV and provide excellent customer service by fully utilizing systems capabilities.

You will responsible to:

• Review and analyze efficiency of system setup and define improvement in way of utilization IT capabilities & Sales opportunities to reach budgeting LTV numbers (combination of Volume, Tenors, Limits & Risk performance).
• Drive profitability improvement by ongoing optimization of LTV parameters for cross-selling products.
• Participation in CRM projects & activities in a way to align product and Hosel capabilities and be sure that new one will bring better CRM efficiency and customer experience.
• Change management (tracking & documentation CRM changes, PAP expiration and update, management of process changes in CRM related systems and informational support of related parties).
• Monitor quality of CRM process setup in the system and supporting systems.
• Review and analyze efficiency of customer eligibility structure in system and product metrics performance.

We are looking for Talent with:

• Minimum 3+ years working experience of the similar role in financing industry will be an advantage,
• Understanding customer life cycle approach and aspects,
• Good English communication and collaboration with diverse stakeholders both inside and outside of the organization,
• Proactive, solution-oriented approach to problems,
• Comfortable working in a fast-paced, dynamic and agile working environment.

Info Pekerjaan:

• Perusahaan: Beranda Credit Indonesia
• Posisi: Customer Lifecycle Management Specialist
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan Customer Lifecycle Management Specialist at the office Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.