Deskripsi Pekerjaan:
Informasi lowongan terbaru dari TELUS Digital untuk posisi IT Technician. If the IT Technician di Bali sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.
Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di TELUS Digital untuk posisi IT Technician di bawah ini sesuai dengan kualifikasi Anda.
IT Operations Analyst is responsible to provide Pertama line support to internal and external
clients, administration staff and IT Support Analysts in assisting them with additional
hardware and software and hardware requirements and making sure that the systems are
working properly according to Perusahaan standards. He is responsible for providing technical
support to both operations and staff, always looking for continuous improvement in the
processes established, and is also responsible for ensuring the availability of computing
resources to the organization.
Main Responsibilities:
● Provide technical support to the various technological platforms of the Perusahaan
(hardware, software) and implementing security policies, ensuring connectivity
systems, patching, coordinate and monitor the implementation of best practices
and support projects, support the area of technology in the development and
operation of accounts, among others
● Physical and Remote Support
● To maintain a high degree of customer service for all support queries and
adhere to all service management principles.
● To take ownership of user problems and be proactive when dealing with user
issues.
● Respond to inquiries from internal clients and help them resolve any hardware
or software problems.
● Support users in the use of computer equipment by providing necessary training
and advice.
● To perform changes on distro lists and organizational units within G-suite
● To complete updates, patches, and software deployments.
● To perform VLAN Changes
● Serve as the main POC for any IT related activities happening in the site or sites
under their scope
● Keep adequate IT Asset management controls for the assets under their
responsibility.
telusdigital.com
Specific Qualifications:
● Be able to participate in our 24X7 rotation schedule (nights, weekends, and
holidays).
● No active disciplinary processes
● Knowledge of Virtualization technologies under windows and Linux - Required
● Intermediate knowledge on software deployment
● Intermediate Network Knowledge (VLAN Changes, Port configuration)
● Intermediate Active Directory knowledge is required.
● Remote Support previous experience and knowledge
● Bomgar management - desirable
● Intermediate Avaya Console Management knowledge is required.
● Distrolist groups and Organizational units knowledge is required
● Strong IT troubleshooting - Required (Hardware/Software and Networking)
Skills:
● Teamwork
● Problem-Solving
● Collaborating
● Remote support
● Client service oriented
● Strong interpersonal and customer service skills
● Strong verbal and written communication skills.
● Faster adaptation to technology changes
Education/Experience and Knowledge:
● IT, Systems Engineering, Computer Science or related careers.
● Proof of PC skills (installation, configuration, troubleshooting, and maintenance)
- Required
● Technology certifications (A + , Network + , Server + , MCP , CCNA, ITIL,etc. ) -
Desirable
● Completed online Courses of IAspire Essentials - Mandatory
● G-suite Certification - desirable
● PDQ certification - desirable
● Desktop Central certification - desirable
Info Pekerjaan:
- Perusahaan: TELUS Digital
- Posisi: IT Technician
- Lokasi Kerja: Bali
- Negara: ID
Cara Mengirimkan Lamaran:
Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan IT Technician at the office Bali di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.
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