Area Operations Manager

About the Role

As Area Operation Manager, you will be an integral player in the Region team, especially in your designated area. Focus on managing the supply, you will handle full operational activities related to our driver-partners, including operations monitoring (that include acquisition, onboarding, engagement, suspension), ensure the SOP is in compliance with area regulations, and collaborate with various stakeholders in ensuring the full capacity of the performances of our driver-partners in efforts to provide the best experience for our drivers.

About the Team

Area Operations Manager (AOM) will work within direct command of Area Head and matrix collaboratively with the regional operations team on some projects. You will lead the Operations team consisting of Operations Supervisor and Staffs attached to your area. You play a pivotal role to improve the quality life of drivers and at the same time ensuring our consumers are easily helped by providing sufficient supply. Though everyday will be very challenging managing the entire operations in the area but you feel great satisfaction as you are directly creating a social impact.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesias vast consumer household.

About Gojek 

Gojek is Southeast Asias leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTos official recruitment channels.

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Information :

• Company : GoTo Group
• Position : Area Operations Manager
• Location : Tangerang
• Country : ID