Business Process Improvement

• Bachelors degree in Business Administration, Management, Industrial Engineering, Information Systems, or a related field from a reputable university.

• Minimum of 5 years of experience in business process mapping or reengineering, SOP development, process compliance, and continuous improvement initiatives.

• Skilled in project management, with the ability to lead process improvement implementations and ensure timely project completion.

• Strong knowledge of business process modeling using BPMN, Microsoft Visio, or similar tools.

• Excellent written and verbal communication skills, with the ability to communicate clearly and effectively across all organizational levels.

• Self-directed, accountable, and committed to meeting deadlines.

• Proactive, results-driven, and detail-oriented, with a strong sense of urgency and ownership over deliverables.

• Demonstrates strong analytical, critical thinking, design thinking, and problem-solving skills.

• Able to understand business processes holistically and systematically, identifying interdependencies between various functions.

• Capable of benchmarking and analyzing business processes to identify opportunities for optimization and alignment with best practices.

• Study and map existing business processes and systems to identify inefficiencies and improvement opportunities.

• Develop and review company procedures to ensure alignment with business objectives and regulatory requirements.

• Analyze, design, document, and propose enhancements to current business processes for increased efficiency and effectiveness.

• Conduct compliance reviews to ensure operational adherence to established policies and procedures.

• Act as a Subject Matter Expert (SME) for Continuous Improvement initiatives, delivering coaching, training, and workshops as needed.

• Collaborate with business owners to align and optimize end-to-end business processes.

• Work closely with cross-functional teams to lead improvement projects that support the organizations strategic goals.

• Support the development and execution of change management plans in alignment with business transformation initiatives.

• Facilitate employee training and communication sessions to ensure proper understanding and implementation of updated business processes.

• Prepare reports and presentations on process improvement progress and outcomes for relevant stakeholders.

Information :

• Company : Bali Towerindo Sentra
• Position : Business Process Improvement
• Location : Jakarta Pusat
• Country : ID