Coach Trainer Spark Academy

Job Description :

- Develop and implement training programs to improve coaching techniques, class management, and customer engagement.- Conduct regular coaching assessments to ensure adherence to company standards.- Analyze NPS scores and parent feedback to identify trends and areas for improvement in coaching performance.- Provide one-on-one coaching and mentorship for underperforming coaches to help them meet expectations.- Standardize classroom management techniques to ensure a structured and engaging learning environment.- Work closely with the Operations and Curriculum teams to align coaching practices with business goals.- Ensure all coaches follow safety protocols and best practices for child engagement.- Conduct monthly training workshops and refreshers to maintain high coaching quality.- Oversee the onboarding process for new coaches, ensuring they receive proper training before handling classes independently.

Requirements :

- 1+ years of experience in sports coaching, training development, or quality assurance in a sports/education setting.- Strong background in physical education, sports science, or coaching certification.- Experience in training and mentoring coaches or educators.- Strong data-driven approach, with the ability to analyze NPS scores and feedback to improve coaching quality.- Leadership and problem-solving skills to guide and support a team of coaches.- Proficiency in using Google Spreadsheets, LMS, and training documentation tools.- Passion for child development and sports education.

Information :

• Company : Seven Retail Group
• Position : Coach Trainer Spark Academy
• Location : Jakarta
• Country : ID