HOTEL FRONT OFFICE

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner

• Handle guest inquiries and requests efficiently and with a solutions-oriented approach

• Manage the front desk operations, including check-in and check-out processes

• Provide information about the companys services and facilities to customers

• Assist with general administrative tasks as needed

• Maintain a high level of customer satisfaction through prompt and courteous service

• Collaborate with other departments to ensure a seamless customer experience

What Were Looking For

• At least 1 year of experience in a customer-facing role, preferably in the hospitality or service industry

• Strong communication and interpersonal skills with the ability to interact with people from diverse backgrounds

• Excellent problem-solving and decision-making abilities

• Proficiency in written and spoken English and Bahasa Indonesia

• Familiarity with basic office equipment and computer software

• A positive, friendly, and professional attitude

• Ability to work in a fast-paced environment and adapt to changing priorities

Information :

• Company : Ruang Maha Karya
• Position : HOTEL FRONT OFFICE
• Location : Jakarta Pusat
• Country : ID