Operational Manager (Restaurant)

Job Responsibilities:

• Oversee the daily operations of the restaurant to ensure efficiency and high standards.
• Lead, train, and manage front and back-of-house staff to ensure excellent service.
• Monitor inventory, order supplies, and control food and labor costs.
• Ensure compliance with health, safety, and hygiene standards.
• Develop and implement operational policies and procedures.
• Handle customer complaints professionally and resolve issues promptly.
• Analyze financial reports and propose strategies to increase profitability.
• Coordinate with the kitchen and service teams for a smooth workflow.
• Organize schedules, manage payroll, and ensure adequate staffing.
• Plan and execute promotional events or special functions.
• Report directly to senior management with updates on performance and needs.

Qualifications:

• Proven experience (3+ years) as a Restaurant Manager, Operations Manager, or similar role in the food & beverage industry.
• Strong leadership, communication, and interpersonal skills.
• Solid understanding of restaurant operations, financial management, and staff supervision.
• Ability to work under pressure in a fast-paced environment.
• Excellent problem-solving and organizational skills.
• Proficient in POS systems and MS Office.
• Degree or diploma in hospitality management or related field is preferred.

Job Type: Full-time

Application Question(s):

• Are you living in Bali now?

Experience:

• Operational Manager: 2 years (Required)

Language:

• English (Required)

Information :

• Company : SMOKE.Bali
• Position : Operational Manager (Restaurant)
• Location : Badung
• Country : ID