Reservation Staff

Pramana Natura Nusa Penida Hotel | Badung | ID

Job Description

  • Manage all incoming reservation inquiries via phone, email, and online platforms.
  • Suggest room upgrades, packages, and other hotel services to maximize revenue.
  • Ensure accurate and complete reservation details, including guest preferences and special requests.
  • Coordinate with the front office, housekeeping, and other departments to ensure a guest experience.

Job Qualifications:

  • Min. High school diploma or equivalent in Hospitality or Tourism.
  • At least 1 year of experience in a reservation or front office role.
  • Proficient in using reservation systems (VHP, or similar) and MS Office Suite.
  • Strong communication skills in English and Bahasa.
  • Attention to detail and ability to multitask.
  • Basic knowledge of hotel operations and booking platforms (OTA like Booking.com, Expedia etc).
  • Familiarity with upselling techniques is a plus.
  • Willing to be placed in Nusa Penida Island (Dormitory provided)

Benefit :- Basic salary UMK Klungkung (2,813,672)- Meal allowance (15,000/day)- Transport allowance (150,000)- Communication allowance (150,000)- Service charge (3jt - 6jt)- BPJS Kesehatan dan Ketenagakerjaan- Dormitory

Job Type: Full-time


Information :

  • Company : Pramana Natura Nusa Penida Hotel
  • Position : Reservation Staff
  • Location : Badung
  • Country : ID
Next Process

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Post Date : 2025-03-26 | Expired Date : 2025-04-25

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