AI Conversation Designer at WIZ.AI

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari WIZ.AI untuk posisi AI Conversation Designer. If the AI Conversation Designer di Indonesia sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di WIZ.AI untuk posisi AI Conversation Designer di bawah ini sesuai dengan kualifikasi Anda.

Tentang Kami

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.

As a CX designer, you'll be responsible for designing conversation flows, crafting precise bot responses for various scenarios or queries, and implementing them within our proprietary platform. Since the platform is object-oriented (drag-and-drop), coding is not required, but you'll need logical skills to strategize the scenario implementation.

Job Duties:

• Understand customer business requirements and work with project teams to provide tailored Talkbot solutions on the WIZ AI Talkbot Platform, ensuring projects are delivered on schedule.
• Develop and implement test suites to check AI conversations on the WIZ talkbot platform, oversee the corpus validation, conduct exploratory testing, and coordinate pilot tests with customer teams.
• Monitor and maintain the AI conversation experience, resolve user feedback issues, and determine underlying causes.
• Build and maintain a database of industry-specific conversation scripts based on completed projects, continuously updating and improving the content to enhance AI conversational abilities.
• Work with clients to identify the text responses they require for the talkbot.
• Create text responses designed to enhance user interactions with the bot.
• Update and refine text responses according to customer feedback and interaction patterns.

Requirements:

• Having an experience in chatbot design, conversation design, project manager, QA/UAT tester would be a great bonus.
• Comprehensive training provided.
• Proficiency in written and spoken English and Bahasa Indonesia.
• Proficient in Chinese will be advantageous
• Strong problem-solving and logical thinking skills are necessary for anticipating and shaping dialogues effectively.

Info Pekerjaan:

• Perusahaan: WIZ.AI
• Posisi: AI Conversation Designer
• Lokasi Kerja: Indonesia
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan AI Conversation Designer at the office Indonesia di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.