Captain Bartender
Key Responsibilities:
Lead the Barista Team: Supervise, train, and mentor a team of baristas, providing guidance on techniques, customer service, and product knowledge.
Quality Control: Ensure the preparation and presentation of coffee and other beverages consistently meet the cafés high standards.
Customer Experience: Provide exceptional customer service, interact with customers to create a welcoming atmosphere, and address customer inquiries or concerns.
Inventory Management: Oversee the stock and inventory of coffee beans, syrups, milk, and other supplies; ensure timely ordering and restocking to prevent shortages.
Health & Safety Compliance: Ensure adherence to all food safety and health regulations; maintain cleanliness and organization of the coffee bar and equipment.
Shift Management: Handle daily opening and closing duties, manage the barista schedule, and ensure smooth operations during peak hours.
Equipment Maintenance: Ensure that all coffee equipment (espresso machines, grinders, etc.) is well-maintained, cleaned, and in good working order. Report any issues to management.
Experience: At least 2-3 years of experience as a barista, with at least 1 year in a leadership or supervisory role.
Skills: Expert knowledge of coffee preparation, brewing methods, and espresso equipment.
Customer Service: Strong communication skills with a passion for delivering outstanding customer service.
Leadership: Ability to motivate and manage a team effectively, with excellent problem-solving and decision-making skills.
Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and work in a fast-paced environment.
Flexibility: Availability to work weekends, evenings, and holidays as needed.
Barista certifications or specialized training (e.g., Specialty Coffee Association, barista courses).
Experience with POS systems and cash handling.
Information :
- Company : PT Kopikina Indonesia
- Position : Captain Bartender
- Location : Jakarta Pusat
- Country : ID
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Post Date : 2025-07-17 | Expired Date : 2025-08-16