Key Account Management, Associate

Get to Know the Team

Grab B2B is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food & package deliveries and related services for companies across Southeast Asia. We engage with top companies and top brands and its imperative that we drive successful key account management in our organisation. We are looking for a Key Account Manager in our Grab B2B team to manage and grow an expanding portfolio of top Indonesian corporate clients.

Get to Know the Role

We are looking for a dynamic and driven Key Account Management Associate to join our team in Jakarta, Indonesia. You will manage and grow relationships with important accounts, ensuring customer satisfaction, and driving revenue growth. You will report to the Manager, and you will be based fully on-site.

The Critical Tasks You Will Perform

• Maintain relationships with assigned key accounts
• Analyze customer needs, propose tailored solutions and strategies to meet their goals
• Collaborate with internal teams to ensure delivery of products and services
• Monitor account performance and identify opportunities for upselling and cross-selling
• Prepare and deliver presentations to clients on new products, services, and promotions
• Negotiate contracts and resolve any issues or concerns raised by key accounts
• Report on key account metrics, including sales performance and customer satisfaction

Information :

• Company : Sales
• Position : Key Account Management, Associate
• Location : Jakarta
• Country : ID