Regional E-Commerce & Marketplace Manager

About the Job:

Regional E-commerce & Marketplace ManagerWork Arrangement: Independent Contractor, Remote (Work from Anywhere in Southeast Asia)  

About the Role:

We are looking for a Remote E-commerce & Marketplace Manager to oversee the full operations of our online stores on Shopee, Lazada, TikTok Shop, and Shopify. This role is remote-based and open to talents located anywhere in Southeast Asia, offering flexibility while contributing to the growth of a fast-moving and premium pet food brand.  You will manage day-to-day operations, implement platform marketing strategies, coordinate with customer service, and optimize store performance across multiple online channels.  

Key Responsibilities:

Platform Management & Store Operations:

• Run e-commerce stores on Shopee, Lazada, TikTok Shop, and Shopify end-to-end.
• Ensure up-to-date product listings, accurate pricing, and timely inventory sync.
• Coordinate with platform account managers to unlock opportunities and campaigns.

Marketing & Campaign Execution:

• Drive platform-specific promotions, campaigns, and advertising strategies.
• Implement onsite and offsite marketing efforts to increase traffic and conversion.
• Monitor trends and competitor strategies to continuously refine campaigns.

Customer Service & Experience:

• Respond to customer inquiries and reviews directly on e-commerce platforms.
• Resolve post-sale issues in coordination with fulfillment and logistics teams.
• Ensure positive customer experiences aligned with the brands tone and standards.

 Qualifications:

• Bachelors degree in Business, Marketing, or a related field.
• Minimum 3 years experience managing Shopee, Lazada, TikTok Shop, and Shopify.
• Strong understanding of digital marketing, paid media, and online campaigns.
• Experience in end-to-end e-commerce operations including customer service.
• Excellent communication skills and fluency in English (written and verbal).
• Comfortable working independently in a remote, fast-paced environment.

Work Setup:

• Remote Work - Open to applicants across Southeast Asia.
• Flexible hours with coordination based on campaign schedules and deadlines.
• Strong collaboration with marketing, logistics, and cross-functional regional teams.

Why Join Us?

• Work remotely with a dynamic and supportive regional team.
• Help grow a mission-driven premium pet food brand.
• Exposure to multi-platform e-commerce operations and international markets.

Information :

• Company : Addiction Pet Foods
• Position : Regional E-Commerce & Marketplace Manager
• Location : Jakarta
• Country : ID