After Sales Specialist at J&T Cargo

Deskripsi Pekerjaan:

Informasi lowongan terbaru dari J&T Cargo untuk posisi After Sales Specialist. If the After Sales Specialist di Jakarta sesuai dengan kualifikasi Anda, silakan kirimkan lamaran atau CV terbaru Anda langsung melalui portal lowongan kerja Jobkos yang telah diperbarui.

Harap dicatat bahwa melamar pekerjaan mungkin tidak selalu mudah, karena kandidat baru harus memenuhi kualifikasi dan persyaratan tertentu yang ditetapkan oleh perusahaan. Kami berharap peluang karier di J&T Cargo untuk posisi After Sales Specialist di bawah ini sesuai dengan kualifikasi Anda.

Key Responsibilities:

• Handle customer inquiries, complaints, and technical support requests in Mandarin and English.
• Provide excellent after-sales service by troubleshooting product issues and offering solutions.
• Coordinate with internal teams such as technical support, logistics, and sales to resolve customer concerns.
• Maintain accurate records of customer interactions and service reports.
• Assist in product training and guidance for customers regarding usage, maintenance, and troubleshooting.
• Monitor customer feedback and suggest improvements to enhance the service experience.
• Support warranty claims, returns, and replacements according to Perusahaan policies.
• Ensure timely follow-up with customers to guarantee issue resolution and satisfaction.
• Prepare service-related reports and documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Engineering, Communications, or a related field preferred.
• Prior experience in after-sales service, customer support, or technical support is an advantage.
• Strong problem-solving skills with a customer-eccentric approach.
• Ability to handle multiple tasks and work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Knowledge of CRM software and customer support tools is a plus.
• Ability to work independently as well as collaboratively with cross-functional teams.

Info Pekerjaan:

• Perusahaan: J&T Cargo
• Posisi: After Sales Specialist
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan memahami kriteria serta persyaratan kualifikasi minimum yang dijelaskan dalam informasi pekerjaan After Sales Specialist at the office Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran, CV, fotokopi ijazah, transkrip nilai, dan pelengkap lainnya sebagaimana dijelaskan di atas. Kirimkan melalui tautan Halaman Berikutnya di bawah ini.